Refund policy

Return Policy

For hygiene reasons, underwear can only be returned if unworn, unwashed, with all original tags attached, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.

Return Process

To initiate a return, please contact us at hello@cuurve.com within 14 days of receiving your order. Returns must be sent back within 14 days after we have confirmed your return request.

Refunds

Refunds will be processed within 14 days of receiving your returned items, subject to inspection. Refunds will be issued using the same payment method used for the purchase.

Exchanges

Exchanges are subject to availability. If your preferred size or style is not available for exchange, we will issue a refund per our refund policy.

Faulty Products

If you receive a faulty Product, please contact us at hello@cuurve.co immediately with photos and a description of the issue. We will either replace the item or provide a full refund, including any shipping costs involved.